Products   Lind Elite (Powered by Avadhi)   Lind Elite (Powered by Avadhi)   Markets   Setup & Installation   Registration and Subscription   Login Window   Connections   Data Feed Server Connections   Workspaces   Order Entry   Reports   Quotes   Charts   Trend Trader   Market Trader   Markets     What futures contracts can I trade on Lind Elite?   Due to the nature of automation possible in Lind Elite, the following markets are currently available for trading: Indices: Emini S&P 500, Emini Russell 2000, Emini Nasdaq 100, Emini Mid Cap 400, Mini Dow Jones,  Currencies: Australian Dollar, British Pound, Canadian Dollar, Euro FX, Japanese Yen, Mexican Peso, New Zealand Dollar, Swiss Franc, Emini Euro FX, Emini Japanese Yen,  Interest Rates: 30 Yr T-Bond (ECBOT), 10 Yr Note (ECBOT), 5 Yr Note (ECBOT), 2 Yr Note (ECBOT), Euro Dollar (Globex) Energy: Crude Oil (Nymex-Globex), Heating Oil (Nymex-Globex), Metals: Gold (Comex-Globex), Silver(Comex-Globex), Gold (ECBOT), Silver (ECBOT), Mini Gold, Mini Silver, GrainsCornSoybeansWheatSoybean MealSoybean OilOatsLivestockLive CattleLean Hogs Top   Setup & Installation     What are the recommended system requirements?   o PC with a 1 GHz processor or better. o Windows 2000 or XP. o 512MB of RAM or more. o 100MB or more free hard drive space. o Minimum 1280x1024 screen resolution with 16bit color. (We recommend a setup with higher resolution and multiple monitors)     How do I set up Broker Connection?   In most cases, you will simply need to provide the broker ID and password. In some cases you will need to contact either your broker or the Lind Elite Support.     Where do I download the application from?   If you have not registered for the application, you will first need to do so. Once you have registered and subscribed for a particular product, your current product subscriptions are shown in My Accounts page and in My Subscription. Clicking on your available subscription will take you to a page which has all your available downloads.     How do I set up my Data Feed?   There are two ways to set up your data feed: 1. When you first logon, you can click on the “ADVANCED” button from the login dialog and select the Data Feed tab.2. You can select the Edit>Preferences Menu (Shortcut CTRL+R) and then select the “Data Feed” tab. Please ensure you have the correct data feed password. (Most Usernames and Passwords are case-sensitive!)     I am simply not connecting to either the Broker or the Data Feed provider. What is the problem?   There could be several issues. Here is a check list: o Is your internet configured correctly? o Is your internet temporarily down? o Are you behind a firewall? o Are you allowed to connect on all ports? o Are you using the correct account/password combination for the broker connection? o Are you using the correct userid/password for the data feed connection? (If all else fails please contact customer support!)     How do I set up my Preferences?   From the EDIT menu, please select the PREFERENCES menu item.     How do I set up my Chart Preferences?   From the EDIT menu, please select the "CHART PREFERENCES" menu.     How do I set up my Report Preferences?   From the EDIT menu, please select the "REPORT TABLE SETTINGS" menu.     How do I set up my options expiration dates?   From the EDIT menu, please select the "PREFERENCES" menu and then select "EXPIRATION" tab. You can set the option expiration dates for all the option symbols that you frequently trade.     How do I set up my Workspaces?   From the FILE menu you can select the WORKSPACE menu and select "NEW WORKSPACE". Alternatively, you can simply type in "CTRL+N" to set up a new workspace quickly. You will prompted for a name.     How do I set up my preferred trading symbol lists?   From the EDIT menu, please select the "PREFERENCES" menu and then select the "SYMBOL" tab.     How do I set up my Broker Commissions?   From the EDIT menu, please select the "PREFERENCES" menu and then select the "COMMISSION" tab.     How do I set up the Symbols for data collection?   From the EDIT menu, please select the "PREFERENCES" menu and then select the "DATA FEED" tab. From here you can set up as many symbols as you need to trade.     How do I set up my message window preferences?   From the EDIT menu, please select the "PREFERENCES" menu and then select the "SETTINGS" tab. You will be able to setup the color of the different messages and associate a sound to each different message. (HIDDEN TIP: You can always provide your own sound file,simply replace the appropriate file in the SOUND folder).     How can I maintain a list of Broker Quote Symbols?   From the EDIT menu, please select the "PREFERENCES" menu and then select the "QUOTE" tab. From here you will able to maintain your broker quote list. Top   Registration and Subscription     How can I view my past billing history?   From the My Accounts page, you can click on the Transaction History. This will display all your previous transactions (date, amount and subscription detail).     What is the logic behind the monthly billing cycle?   If you are a new subscriber, you will be charged a prorated amount for the remaining days of the current month for the base product. Thereafter, you will be automatically billed at the beginning of each month. For any additional modules, you will only be billed after the free trial period.     How can I try the software?   Please go to the Lind website and click on the register button. Once you have supplied your personal information, you can choose the download the free demo edition. When you are ready to use the software, please select the type of subscription and product configuration that best suits your needs. You can always cancel a subscription at any time. (Please refer to our refund policy) Top   Login Window     How do I login with a user level account?   Uncheck the "acct" check box in the login window. Checking the "acct" check box logs you in with an account level login.     How do I login with a simulation account?   Check the "simulation" check box in the login window.     How do I setup my Broker settings within the Advanced Settings?   You may need to enter the appropriate information provided by your broker. When you login for the first time, click on the "ADVANCED" button from the login dialog box. Next, select the broker tab.     What is "work offline"?   This lets you access your saved account information and lets you use the application with the data feed, without connecting to the broker. You cannot place any orders or retrieve any account information i.e. fund status, static quotes, order status etc.     How do I setup my eSignal data feed?   1. Via the Advanced Settings: Enter your username and password as provided by eSignal within the Advanced Settings window, which can be accessed from the login window by pressing the Advanced Settings button, via the data feed tab. 2. Via the Preferences: Once you log into the application, within the data feed tab, enter the username and password as provided by eSignal. Once this is done, hit the start button.     What is "auto start"?   The auto start check box lets you select whether you want your eSignal connection to start automatically once you successfully log into the application. Top   Connections     Can I run this application behind a Proxy Server?   We do not currently support a proxy configuration.     How do I know that I am connected to the broker?   From the bottom right corner, you can see the "ORDER CONNECTION" button should be green. If you are not connecting to the broker please contact customer support.     What if my internet connection drops, will I have to manually reconnect   No, the application will continue attempting to reconnect to the broker once the internet is available in most cases. In some cases, you may have to contact support for further assistance.     What is the difference between an account-level connection and user-level connection?   An account level login will only allow you to trade one account while a user level login will let you trade multiple accounts.     What if I am behind a firewall?   If you have a firewall, you need to have the following ports open: a. Broker Connectivity Ports 11009 to 11012 b. eSignal Connectivity Ports 2189 to 2196 Top   Data Feed Server Connections     How do I know when I am connected to the Data Feed?   From the bottom right corner, you can see the "DATA CONNECTION" button should be green. If you are not connecting to the data feed servers please contact customer support.     What is the difference between the green, yellow and red color of the connections button?   GREEN: All servers are connected RED: None of the servers are connected YELLOW: Some of the servers are connected.     How do I know which servers are connected?   Click on the connection buttons and a list of server connections and status will be displayed. Top   Workspaces     Can I save an existing Workspace?   You can either select, "FILE"-> WORKSPACE=>SAVE WORKSPACE or you can simply type in CTRL+S.     How do I retrieve a saved workspace?   Can either select, "FILE"-> WORKSPACE=>OPEN WORKSPACE or you can simply type in CTRL+O.     How do I save all my workspaces at once?   When you save a session, you will automatically save all the open workspaces to "SESSION". Top   Order Entry     How do I place my first order?   The easiest and simple way to enter an order is using single order widget.     How do I know that order has been placed?   As soon as you place an order, the broker responds back with a message. Both these message communication is displayed in our message console. You can also track your order by opening the working order report and/or the fills report.     How can I view my working orders?   Order Status window, accessible from Reports menu displays all working orders.     How can I cancel my working orders?   From the working order window, highlight the order to be cancelled. On right click it shows all available actions including "cancel order"     Can I cancel all my orders at the same time?   Yes. Orders could be cancelled by following three right click options from working order table1. "Cancel Order" cancels the order which is highlighted2. "Cancel all" cancels all working orders3. "Cancel All Systems" cancels all the orders placed by Automated systems4. "Cancel All Non-System" cancels all the working orders except those placed by Automated Systems Top   Reports     How many different kinds of reports are there?   Currently Lind Elite includes following reports 1. Filled Order: Shows your fills for the day. 2. Order Status: Shows your working, cancelled and replaced orders. 3. PnL Report: Shows your real-time commission adjusted daily PnL with cost basis. 4. Account Positions: Shows your positions with today fills and a summary of your net holdings. 5. Fund Status.6. System Tracker: Shows the realtime performance of all working, completed and aborted systems Top   Quotes     How do setup my quote lists?   There are two different types of quote lists: a. Static Quote Lists: These are maintained via the Preferences->Quote List tab. Note: The Quick List is the default quote list loaded up by the Quick Quote tool bar. b. Streaming Quote Lists: These are maintained via the Streaming Quote Preferences which is accessible via the Edit menu or by right clicking on a Streaming Quote window.     What are the different types of quotes available?   Static Quotes: Snapshot quotes received from the broker. a. Quick Quote tool bar b. Quote Page window c. Option Quote Montage (options only) Streaming Quotes: Streaming quotes received from eSignal. a. Streaming Quote window b. Streaming Quote tool bar c. Charts d. Market Depth Top   Charts     How do I create a chart for a futures contract front month?   Use the "#F" tag. Example: "ES #F", "ZB #F".Note: Please note the space character between the commodity and the tag. Top   Trend Trader     Can I run Trend Trader without an eSignal account?   Yes Top   Market Trader     Why didn't my Market Trader start executing?   1. Your data connection may not be working properly. To reset your data connection, close the eSignal Data Manager application. Go to the Preferences->Data Feed tab. Click Stop and then Start. 2. You may not be entitled to the requested symbol. Please check with eSignal.     Can I run Market Trader without an active eSignal connection?   No. You must have an active real-time streaming connection in order to use any of these systems. Top